Privacy Policy

Effective Date: May 20, 2026

Welcome to Emerson Performance & Leadership Coaching ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our coaching services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our services, when you sign up for programs, or when you otherwise contact us.

  • Personal Information Provided by You: We may collect names, email addresses, phone numbers, and any other details you share when filling out an interest form, intake questionnaire, or communicating with us directly.

  • Payment and Scheduling Data: When you purchase a coaching package or enroll in a program, your payment and scheduling data is processed by secure, third-party service providers. We do not directly store or manage your full credit card numbers.

  • Information Automatically Collected: Our website is hosted on Squarespace. Like many websites, we automatically collect certain information when you visit, use, or navigate the site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, and operating system. We use Squarespace’s built-in cookies to ensure the website functions properly and to analyze general site traffic.

2. How We Use Your Information

We use the information we collect or receive to:

  • Provide and deliver our services: To manage your account, facilitate one-on-one sessions, and run our cohort programs.

  • Communicate with you: To respond to your inquiries, send administrative information (such as scheduling confirmations or policy updates), and provide customer support.

  • Improve our website: To better understand how visitors interact with our Squarespace site so we can improve the user experience.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal data to third parties.

We only share your information with trusted third-party service providers (such as scheduling tools, payment processors, and our website host) strictly for the purpose of operating our business and providing our services to you. These third parties are bound by their own privacy policies to protect your data.

4. How Long We Keep Your Information

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use, and applicable legal requirements. For prospective clients who submit interest forms, we retain your contact information until you request deletion or opt out of our communications.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal data we have collected about you.

  • Request that we correct or update any inaccurate data.

  • Request that we delete your personal information.

  • Opt out of non-essential website cookies via our site's cookie banner.

To exercise any of these rights, please contact us using the information provided below.

6. Contact Us

If you have questions or comments about this policy, you may contact us at emersonplc.com/contact.